Privacy Policy

1. What Information Do We Collect?
a. Personal Data: While using our website, we may ask you to provide us with specific personal data, including but not limited to:
– Name
– Email address
– Date of birth
– Health-related information (e.g., weight, height, dietary preferences)
– Payment details (for subscription-based services)
b. Usage Data: We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

2. How Do We Use Your Information?
We use your personal data for various purposes:
– To provide and maintain our website.
– To notify you about changes to our website.
– To allow you to participate in interactive features of our website.
– To provide customer care and support.
– To monitor the usage of our website.
– To detect, prevent, and address technical issues.

3. How Do We Store and Protect Your Information?
Your data is stored securely, and we use a variety of security measures to maintain the safety of your personal information. Your sensitive information, like payment details, is encrypted and transmitted to us securely.

4. Do We Share Your Personal Data?
We do not sell or trade your personal data. We might share your personal data with trusted third parties that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track the activity on our website. Cookies are files with a small amount of data that may include an anonymous unique identifier.

6. Your Privacy Rights
You have the right to:
– Access, correct, update, or request deletion of your personal data.
– Object to the processing of your personal data.
– Request restriction of processing your personal data.
– Request the transfer of your personal data.
– Withdraw your consent.
To exercise any of these rights, please contact us at [info@fitwellmv.com].

7. Mobile App Privacy

This Privacy Policy applies to the FitWell Mobile App.

The app collects location data only after the user has granted permission. This includes background location access to support a core feature that detects when a user is near a facility location and enables a seamless check-in experience by prompting access to their access card barcode. Location data is processed on device to trigger relevant notifications and is not stored by the app, nor is it stored on our servers or shared with any third parties. Users can manage or disable location permissions at any time through their device settings.

The app collects fitness classes or event participation data to track participant attendance and ensure space requirements.

8. Third-Party Links
Our website may contain links to other websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us
For any questions regarding this privacy policy, you may contact us using the information below:
FitWell
842 FM 471 N.
Castroville, TX 78009
info@fitwellmv.com